Customer is our Boss!
(In Business U Is Before I)

1. Customer satisfaction is affordable and profitable because a satisfied customer becomes your salesman forever.
2. The Customer is the only goose that pays Golden Eggs every day... forever! So care for him, pamper him.
3. You can never make a success of whatever you do not enjoy doing.
4. Help your customer to make more "money" with your service.
5. Sound specific, serious about work, and make time commitments that you can keep.
6. The purpose of our business is to create Customers. The more Prospect you meet. The more customers you get.
7. Agreement with customers get better results than arguments.
8. Talk to the customer in the language they understand. Never try to change their basic beliefs, be agreeable and go along with them.
9. Think, Thank and Smile.
10. Give your customer USA (Unique Service Advantage), they will become your repeated customers and bring in more customers.
11. The more you listen to your dissatisfied customers, the more they will comeup with solutions.
12. A customer complains only when he is interested in doing business with you, otherwise he won't even bother about you.

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